Saturday Women's Self Defense Class

Cancellation Policy

Self-Defense Group Class Purchase Policy 1. Reservation and Deposit - To reserve a spot for a group self-defense class on our website, clients are required to pay a non-refundable deposit of 50% of the total cost. - The date for the group self-defense class will not be confirmed or scheduled until the deposit has been paid. 2. Cancellation and Refunds - Clients can cancel or reschedule their reservation 72 hours or more before the scheduled date without incurring any additional charges, and the deposit will be fully refundable. - Once a reservation is made, the reservation fee (50% deposit) becomes non-refundable, except in the case of a cancellation or rescheduling that complies with the 72-hour notice requirement. 3. Rescheduling - Clients have the option to reschedule their self-defense class up to 3 calendar days before the scheduled date. Only one rescheduling per package is allowed. - If a rescheduled date is chosen, the client must provide a new 50% deposit to secure the new date, if deposit not paid during original date. 4. Payment and Balance - The remaining 50% balance of the self-defense class fee is due the day before the scheduled date, by 2:00 PM Eastern Time (ET). - Failure to pay the remaining balance by the specified time will result in the automatic cancellation of the event, and no refund will be issued. - Please communicate final payment method during the final agreement for group classes. 5. Upfront Payment Discount - Clients who choose to pay the full amount upfront at the time of reservation will receive a 10% discount on the total cost of the self-defense class. 6. Terms and Conditions Acknowledgment - By making a reservation and paying the deposit, clients acknowledge that they have read and agree to the terms and conditions outlined in this policy. 7. Contact Information - For any questions or concerns regarding this policy or the reservation process, please contact our customer support team via Contact page. We reserve the right to update or modify this policy at any time, and clients will be notified of any changes via the contact information provided at the time of reservation. It is the responsibility of the client to review and understand this policy before making a reservation for a group self-defense class on our website.

Contact Details

• Mattix Academy, South Flamingo Road, Davie, FL, USA